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Terms and conditions - Lease a web site Ltd

Terms and Conditions: Lease Your Site®

Please read these terms and conditions carefully.

Terms & Conditions of Service

Please read these Terms and Conditions carefully. You are required to read and understand them before instructing Lease Your Site or proceeding further on this web site. If you do not accept these terms please do not use this Website or the services provided by us as described on this Website.

Where the context admits: "We" or "Us" includes Lease a web site Limited whose registered office is 6 Moor Park, Locking Moor Road, Locking, North Somerset BS24 8RA United Kingdom or any party acting on Lease your site Limited's implicit instructions. "You" includes the person purchasing the services or any party acting on the customer's instructions. "Contract" means the contract constituted by the terms and conditions in our proposal (if submitted), these terms and conditions and your acceptance of them (as indicated by your ordering the provision of the Services). "The Registrant" includes the person applying for a domain name or any party acting on the Registrant's instructions. "The Registry" includes the relevant domain names Registry. "Services" include any product or service sold (or provided at no cost) to You by us. "Server" means the computer server equipment operated by us in connection with the provision of the Services. "Account" means any one or more Services, assigned solely to You. This typically consists of (but is not limited to) Web Hosting Provision and Domain Name Registration. A "User" is defined as a Customer using any or our products and services. "Web Site" means the area on the Server allocated by Us to You for use by You as a site on the Internet.

General

By ordering Services You are agreeing to these Terms & Conditions.
We reserve the right to update these Terms and Conditions at any time by notice to you with immediate effect. If you do not agree to the relevant change, your only remedy is to terminate the Services by 14 days notice to us.
Should You wish to cancel your Account, send an email to sales@leaseyoursite.co.uk. Refunds will only be given in relation to the registration of domain names if this is received before any domain name has been passed to the Registry. Where this is not the case, any outstanding payment must still be made in full and the domain name will be transfered to the customer.
Refunds in relation to any other Services will be given at our discretion.
Handling complaints: Should You have any complaints regarding Services received from Us, please send an email to sales@leaseasite.co.uk detailing the nature of your complaint. We will acknowledge the complaint within 5 working days and provide a likely timescale for resolving the dispute while keeping You informed about progress. All complaints will be considered highly confidential, and be dealt with as soon as is possible.
We reserve the right to cancel Your Account at any time by notice and with immediate effect, without cause.
You agree to keep us up to date with any changes in your contact details. This includes the provision of a working email address that you regularly check.
Nothing in these Terms and Conditions shall operate to exclude or limit Our liability for (a) death or personal injury caused by our negligence; or (b) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the supply of Goods and Services Act 1982; or (c) fraud; or (d) any other liability which cannot be excluded or limited under applicable law.
Subject to 8 immediately above, We will not be held liable or responsible for any direct or indirect loss or damages to Your business or that of any third party nor for any loss of profits, opportunity or data.
Subject to 8 and 9 immediately above, Our liability shall in no circumstances exceed the total sums paid to Us by You under the relevant contract.

Website Leasing and promotion

Any web site leasing is subject to these Terms & Conditions.
Lease Your Site reserve the right to refuse to offer leasing to any third party at its own discretion without providing reason and to terminate any leasing contract and will provide a refund on a prorata basis.
Lease Your Site will endeavour to provide the best service possible to its customer, however Lease Your Site can not be held responsable for any losses either directly or indirectly as a result of failings of equipment or third party failings.
Lease Your Site reserves the right to 'sub contract' either part or all of its services to third party contractors and in doing so our terms and conditions still apply at all times.
Any premature cancelling of a lease by the customer will be looked at on a case by case basis and where possible Lease a web site will be sympathetic in respect of refunds and or losses. Any refunds will be at the discretion of Lease Your Site at all times.
Lease Your Site reserves the right to extend leasing contracts where the cost of design and or promotion has been built into the leasing contract and customers will be obligated to pay the full contract costs if they choose to cancel before the contracts natural end.
Lease a website ltd can not and does guarantee any ranking position with any search engine. Where there is a high level of activity within certain trades a high ranking position can be very difficult to attain and maintain. All website promotion is on a 'good faith' basis and as such does not offer any contractual guarantees whatsoever.

Website design

By ordering Services You are agreeing to these Terms & Conditions.
We reserve the right to refuse to carry out any work that we feel will harm our business or integrity or that we feel is inappropriate.
Lease Your Site can not be held responsable for any delays that are due to the customer failing to provide material in good time, supplying material which we deem inappropriate, or supplying out of date contact details.
Refunds in relation to any other Services will be given at our discretion.
Lease Your Site is not responable for any damages either to the business or company it represents due to specific lack of knowledge of their product and or service. It is for the customer to ensure that Lease a web Ltd has all relevant material and or knowledge to carry out specific task on behalf of the customers.
We reserve the right to adapt or change any material we believe is innapropriate, misleading, infringing copyright of others or any other reason it believes is relevant without penalty.
Any customer who fails to cooperate with Lease Your Site in all matters will have their contract terminated without penalty to Lease Your Site and will forfeit any refund.
Nothing in these Terms and Conditions shall operate to exclude or limit Our liability for (a) death or personal injury caused by our negligence; or (b) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the supply of Goods and Services Act 1982; or (c) fraud; or (d) any other liability which cannot be excluded or limited under applicable law.
Lease Your Site will not be held liable or responsible for any direct or indirect loss or damages to Your business or that of any third party nor for any loss of profits, opportunity or data.
Our liability shall in no circumstances exceed the total sums paid to Us by You under the relevant contract.

Domain Name Registration

We make no representation that the domain name You wish to register is capable of being registered by or for You or that it will be registered in Your name. You should therefore not assume registration of Your requested domain name until You have been notified by Us that it has been successfully registered. Any action taken by You before such notification is at Your risk. We have no influence over the decisions taken by the Registry.
You understand that We are acting as Your agent with regard any domain registration. The registration and use of your domain name is therefore subject to the terms and conditions of use applied by the relevant naming authority; You shall ensure that You are aware of those terms and conditions and that You comply with them. Nominet (for .uk domains) and Enom (for global domains) are the two most common naming authorities used by Us. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by You to us shall be non-refundable notwithstanding refusal by the Registry to register your desired name.
We shall have no liability in respect of the use by You of any domain name; any dispute between You and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, We shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant Registry but will not be obliged to take part in any such dispute.
You understand that We give no warranty that any Domain Name requested will not infringe the rights of any third party and that You indemnify Us in respect of any such infringements.
We shall not transfer any domain to another Internet Services Provider unless full payment for that domain (and/or any associated services) has been received by us for the current term during which you wish to transfer.
While we shall make reasonable efforts to contact you (by email) in advance of any domain name (or account) Renewal date, ultimately you have full responsibility for ensuring the renewal of your domain name and or Account. You understand that failing to ensure such a renewal may result in the loss of your domain name.
Customers are responsible for ensuring any domain transfer to or from NSDesign is successfully completed. Failing to do so may result in the loss of your domain, or being subject to further fees from your previous host/registrar.
You understand that by requesting cancellation of a domain name at any time, You may be subject to the loss of that domain, extended downtime, or further re-activation fees from the registrar.
Our included Domain Name Package (Web Forwarding and Email facilities etc.) is subject to a 100MB Webspace and 100MB Data Transfer (Bandwidth) Limit. Customers consistently using more than the stated quotas will be asked to move to a fully Hosted account.

Web Site Hosting And Email

Commercial hosting is provided by Us and through third party servers and network providers. In the event of any problem, Lease a web site Limited will use all reasonable endeavours to to provide alternative hosting facilities as soon as possible but can accept no liability for any loss accruing to the customer as a result of any downtime experienced or loss of service.
We make no representation and give no warranty as to the accuracy or quality of information received by any person via the Server and We shall have no liability for any loss or damage to any data stored on the Server.
You shall effect and maintain adequate insurance cover in respect of any loss or damage to data stored on the Server.
You represent, undertake and warrant to Us that You will use the Web Site allocated to You only for lawful purposes. In particular, You represent, warrant and undertake to Us that:

You will not use the Server in any manner which infringes any law or regulation or which infringes the rights of any third party, nor will You authorise or permit any other person to do so.
You will not use Services for anything which is contrary to any legislation or statutory instrument which may be in force from time to time or that is not permitted within our terms and conditions.
You will not post, link to or transmit:

any material which is unlawful, threatening, abusive, malicious, defamatory, obscene, pornographic, blasphemous, profane or otherwise objectionable in any way.
any material containing a virus or other hostile computer program.
any material which constitutes, or encourages the commission of, a criminal offence or which infringes any patent, trade mark, design right, copyright or any other intellectual property right or similar rights of any person which may subsist under the laws of any jurisdiction. At all times, the assessment as to whether the content is suitable or unsuitable, remains entirely at the discretion of Lease Your Site.

Unless Your Account is a "Hosting Account" (ie: not simply a Domain and Forwarding account) you will not send bulk email whether opt-in or otherwise from our network. Nor will You promote a Web Site hosted on our network using bulk email. If You are unsure if this applies to your account, You should seek confirmation from Us.

You will not employ programs which consume excessive system resources, including but not limited to processor cycles, data transfer and memory use.

any file You store on the Server will be reachable via a hyperlink from a page on your site. Only files directly related to your Web Site must be stored on the Server. You will not 'archive' files, the definition of which is soley defined by Us.

We reserve the right to remove any material which We deem inappropriate from your Web Site without notice. We do not host Warez, Adult or illegal MP3 content.

You shall keep secure any identification, password and other confidential information relating to your Account and shall notify us immediately of any known or suspected unauthorised use of your Account or breach of security, including loss, theft or unauthorised disclosure of your password or other security information.

You shall observe the procedures which We may from time to time prescribe and shall make no use of the Server which is detrimental to our other customers.

You shall procure that all email is sent in accordance with applicable legislation (including data protection legislation) and in a secure manner.

In the case of an individual User, You warrant that You are at least 18 years of age and if the User is a company, You warrant that the Services will not be used by anyone under the age of 18 years.

Any access to other networks connected to Lease Your Site must comply with the rules appropriate for those other networks.

While We will use every reasonable endeavor to ensure the integrity and security of the Server, We do not guarantee that the Server will be free from unauthorised users or hackers and We shall be under no liability for non-receipt or misrouting of email or for any other failure of email.

You understand that our Servers may utilise certain security measures (included but not limited to the use of a firewall) that will restrict access to Services based on criteria determined to be detrimental to the Server or other Users.

You must abide by our Acceptable Use Policy.

You must read and understand our Hosting Support Policy.

We shall not be held responsible in the event of any file loss resulting from the failure of any of the Servers or Services We operate (this includes our Remote Backup Service). While we do perform regular server backups as part of our own internal maintenance, we may impose a charge to restore data at a customer's request, depending on the level of work involved in doing so. It is therefore strongly advised to backup all of Your files locally on a regular basis depending on how often You update your Web Site.

We reserve the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with these terms, at our sole discretion and without notice. We also reserve the right to make any such modifications in an emergency at our sole discretion.

Lease Your Site make no guarantee that third-party software will run on the servers We operate.

Service Availability

We shall use our reasonable endeavors to make available to You at all times the Server and the Services but We shall not, in any event, be liable for interruptions of Service or down-time of the Server beyond that agreed within our SLA (below).
We shall have the right to suspend Services at any time and for any reason, generally without notice.
No more than one log-in session under any one Account may be used at any time by you. If You have multiple Accounts, You are limited to one login session per system Account at any time; user programs may be run only during log-in sessions. If your Account shows other activity in breach of this subclause, We shall have the right to terminate any Services immediately.

Service Level Agreement (SLA)

Our SLA only applies to our range of leasing Accounts and is subject a maximum of 10% of leasing monthly cost.
The account making the claim must be up to date on all payments and in compliance with all terms of the contract.
Any "Network Outage" does not include:

Planned outages
Partial outages of less than 60 continuous minutes or degradation of service due to high packet loss or similar conditions, which may be indicative of the Internet as a whole.
Restricted access to any service enforced by a Firewall or other security measures.
Outages caused by any networks or network equipment not owned or controlled by Us.

SLA claims must be submitted to accounts@leaseas.co.uk.net within 48 hours of the event which caused the outage, and include full details (and proof if available) of the outage experienced.

Payment

All charges payable by You for Services shall be in accordance with the scale of charges, rates and payment frequencies published from time to time by us on our web site and shall be due and payable in advance of our Service provision. We reserve the right to change pricing at any time although all pricing is guaranteed for the period of pre-payment. Our current monthly charge for one of our websites is £49 per month.
All renewals will be made on our Terms & Conditions & Prices current at the time of the renewal. While We will attempt to contact You prior to renewal date, You are responsible for ensuring all payments by due date.
All payments must be in UK Pounds Sterling (with the exception of online credit card payment).
If your cheque is returned by the bank as unpaid for any reason, You will be liable for a "returned cheque" charge of £25.
Without prejudice to our other rights and remedies under these Terms and Conditions, if any sum payable is not paid on or before the due date, We shall be entitled forthwith to suspend or cancel the provision of Services to you.

Termination

If You fail to pay any sums due to us as they fall due, We may suspend or cancel any Services without notice to you. Accounts are typically suspended seven days after the due date, and fully cancelled after a further twenty one days.
If You breach any of these terms and conditions We may suspend or cancel any Services without notice to you.
If You are a company and You go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors or any analogous event, We shall be entitled to suspend or cancel any Services without notice to you.
No refunds will be made for Services suspended in accordance with 10.1, 10.2 and 10.3.
We reserve the right to suspend Services at any time. In the event of this You will be entitled to a pro-rata refund based upon the remaining period of pre-payment. This does not include any fees in connection with Domain Registration.
Where payment has been made by credit or debit card, any refund will only be issued to the same credit or debit card. All credit and debit card refunds are subject to a 10% administration fee against the original purchase price.
You may cancel the Services at any time without refund.
We will be entitled to block your Web Site and to remove all data where termination or suspension has occurred, no matter how that termination or suspension has occurred.

Indemnification

You agree that You shall defend, indemnify, save and hold Lease Your Site harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Lease Your Site, its agents, officers, employees and assignees, that may arise or result from any service provided or performed or agreed to be performed or any product sold. You agree to defend, indemnify and hold harmless Lease Your Site against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with servers operated by Lease Your Site; (2) any material supplied or hosted by customers on thie website (including content infringing or allegedly infringing on the proprietary rights of a third party); (3) copyright infringement and (4) any defective products sold to customers from servers operated by Lease Your Site.

Disclaimer

We will not be responsible for any damages your business may suffer. This includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by us or any third party acting on our behalf. We expressly disclaim all and provide no representations or warranties in respect of this website, its contents or the services provided by us. We do not represent or warrant that the information accessible on or via this website is accurate, complete or current.

Lease a web site Limited is a company operating under the requirements of the Data Protection Act 1998. The use of any Data We collect is described in our Privacy Policy. Ownership of this Web Site belongs to and remains at all times, the sole property of Lease web site Limited. The reproduction, modification, permanent storage, or retransmission of the contents of this Web Site is strictly prohibited without the prior written consent of Lease a web site Limited. All Rights Reserved.

This does not affect your statutory rights as a consumer.

Severability

If any provision (or part of a provision) of these Terms and Conditions are found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force. If any invalid, unenforceable or illegal provision would be valid enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.

Lease Your Site Ltd

6 Moor Park

Locking Moor Road

Locking

BS24 8RA

United Kingdom